The battery is almost like the heart of a DUPS. No matter how efficient your Digital UPS is, a wrong battery selection can change its entire performance. A good quality battery with proper Ah capacity will provide you with an uninterrupted power flow for a longer duration. Since 60% of your investment belongs to the battery, a vigilant selection is a must

Digital UPS doesn't require any maintenance for its working. The unit automatically recharges the batteries when power is restored via an in-built intelligent charging circuit. Our high quality deep cycle batteries are ready for a long run without any problem. But for proper working of the batteries you are requested to top up the battery water from time to time.

The back-up time of the Digital UPS purely depends up on the AH of the battery and the load connected to it. For example, a 600 VA Digital UPS with 150 AH battery will run for approximately 2 hours with full load on while it will run for 2 days without any problem if the load is only 15W.The back-up will depend on the aging of the battery.

The charging current is the prime factor affects the life of a battery. After a long discharge, the battery should be charged fully with proper voltage and current for a healthy and long life. For proper charging of the batteries, the recommended charging current must be a maximum of 10% of the AH of the battery. Digital UPS provides you with an intelligent charging circuit which senses the battery condition and pumps the required amount of current to keep the battery healthy. It gives an optional range of 8 - 16 A so that it can be connected to a wide range of batteries without any problem.

The Digital UPS batteries are supposed to withstand deep discharge cycles during its usage. So we recommend using Tubular batteries with Home UPS. You can choose from our wide range of capacities with optimum quality.

Your Digital UPS is not supposed to be connected to the main supply line in your house. Instead it is recommended to have a separate line for the devices which are connected through the Digital UPS. On this dedicated line, please avoid the connections of power equipment like AC, which is larger than the capacity of your Digital UPS. We recommend using a dedicated wiring for your Digital UPS to ensure complaint free functioning and break free power feeding to your valuable equipment.

In case of an issue, kindly refer your user manual/warranty card. Our intelligent audio and visual indication will help you find out the status of your Digital UPS as it is described in the manual. Some issues can be solved by you as it's described in the warranty card. You can also tell our engineers the status of your Digital UPS by referring to the user instructions so the rest of it will be taken care of. For any other complaints, our efficient service network is ready to serve you over a phone call. We brings you the largest service network all over the country to keep you smiling always.